Module 9 Bis (2 days)
Prevent and manage public violence through assertiveness.

Pré-requis : Aucun

The objectives of the module: ·

• Dealing with user violence that may emerge as part of its reception, support and (re) creation of relationships.

• Adopt relational and communicational methods that make it possible to prevent violent situations with uses.

Educational objectives of the training:

• Understand the mechanisms of interpersonal violence.

• Know the attitudes, postures and communication methods to avoid in situations of violence.

• Learn to adopt postures and modes of relationships and communication modes to defuse violent situations.

• Train yourself in the communicational and relational technique called Assertiveness.

Session content:

· Understand the mechanisms of interpersonal violence. (1 day).
Traditional patterns and systemic patterns of violence, typology of violence, mechanisms of physical stress and procedures to remedy them (body and breath management).
First techniques for self-control and critical situations/role-playing games.
· Know the attitudes, postures and communication methods to avoid in situations of violence. (1 day).
Table in four axes positioning the attitudes of the protagonists in the face of violence and the need to make them evolve towards the cooperative axis, assertiveness, conflict management scenarios.
· Learn to be assertive (2 days).
Learn to adopt postures and modes of relationships and communication modes to defuse violent situations. Train yourself in the communicational and relational technique called Assertiveness.

Our educational tools:

Summary of theoretical incomes/Method for analysing role plays.
Educational booklet including all the notions/complement instructional videos.

Intern evaluation method:

Realization of a methodological summary for the management of critical situations
Hot and cold evaluation grids.
Certificate of completion of training.