Language
Pré-requis : Aucun
The objectives of the module: ·
Conduct an initial interview.
Conduct a demand analysis interview and identify needs.
Building, supporting, negotiating and evaluating a personalized help path.
Contract the procedures for monitoring the aid process.
Educational objectives of the training:
Introduce yourself and explain the framework of your intervention.
Explore globally with the person their situation in its various components.
Conduct a shared diagnosis of needs with the person.
Help explain the elements of a problem.
Develop an action plan adapted to the person's situation and to the characteristics of the environment.
Contract the co-constructed action plan and write interview summaries.
Mobilize actors and useful resources.
Plan activities related to the follow-up and support of the action plan.
Evaluate the impact of the help process on the initial problem.
Analyze your interview practice by identifying your personal limits, the impact of your own frame of reference, your fields of expertise and your areas of improvement.
Analyze its practice of monitoring and evaluating individualized follow-up.
Session content:
Communication techniques, explicit and implicit requests, the scale of needs, the stages of an interview, interpersonal communication, the ADVP method, the problem solving method, emotional analysis, graphic representations as a support for explanation, contractualizations, strategies for avoidance and alienation, self-assertion...
Our educational tools:
Maintenance techniques.
Intern evaluation method:
Interview simulation
Certificate of completion of training